Privacy Policy

This privacy policy (“Policy”) relates to the manner in which PARAS SAHNI (“we”, “us”, “our”) uses, handles, and processes the data you provide us in connection with using the products or services we offer. By using this website or by availing goods or services offered by us, you agree to the terms and conditions of this Policy and consent to our use, storage, disclosure, and transfer of your information or data in the manner described in this Policy. We are committed to ensuring that your privacy is protected in accordance with applicable laws and regulations. We urge you to acquaint yourself with this Policy to familiarize yourself with how your data is handled by us. PARAS SAHNI may change this Policy periodically, so we urge you to check this page for the latest version of the Policy to stay updated.

Services Offered

We provide photography and videography services for event coverage, including weddings, corporate events, and private gatherings. Our professional team captures high-quality visual content tailored to your needs.

What Data is Being Collected

We may collect the following information from you:

Name
Contact information, including address and email address
Demographic information, preferences, or interests
Personal Data or other information relevant/required for providing the goods or services to you

The meaning of Personal Data will be as defined under relevant Indian laws.

Note: Notwithstanding anything under this Policy, as required under applicable Indian laws, we will not store any credit card, debit card, or similar card data. Please also note that all data or information collected from you will be strictly in accordance with applicable laws and guidelines.

What We Do With the Data We Gather

We require this data to provide you with the goods or services offered by us, including but not limited to the following purposes:

Internal record keeping
Improving our products or services
Providing updates regarding our products or services, including any special offers
Communicating information to you
Internal training and quality assurance purposes

Who We Share Your Data With

We may share your information or data with:

Third parties, including our service providers, to facilitate the provision of goods or services, fulfill your requests, or respond to your queries
Our group companies (to the extent relevant)
Our auditors or advisors, to the extent required by them for performing their services
Governmental bodies, regulatory authorities, or law enforcement authorities pursuant to our legal obligations or compliance requirements

How We Use Cookies

We use "cookies" to collect information and better understand customer behavior. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to avail our goods or services to the full extent. We do not control the use of cookies by third parties. The third-party service providers have their own privacy policies addressing how they use such information.

Refund Policy

Due to the nature of our services, we do not offer refunds. Once a booking is confirmed and payment is made, it is considered final. We allocate significant time and resources to each project, and therefore refunds are not possible. In the event of unforeseen circumstances, we will do our best to accommodate rescheduling requests, but refunds will not be provided under any circumstances.

For any questions or concerns regarding this policy, please contact us at contact@theconcertmedia.com.

Your Rights Relating to Your Data

Right to Review: You can review the data provided by you and can request us to correct or amend such data (to the extent feasible, as determined by us). We will not be responsible for the authenticity of the data or information provided by you.
Withdrawal of Consent: You can choose not to provide your data at any time while availing our goods or services or withdraw your consent in writing to our email ID: contact@theconcertmedia.com. If you choose to not provide or later withdraw your consent, we may not be able to provide you with our services or goods. Please note that these rights are subject to our compliance with applicable laws.

How Long Will We Retain Your Information or Data?

We may retain your information or data (i) for as long as we are providing goods and services to you; and (ii) as permitted under applicable law, even after you terminate the business relationship with us. However, we will process such information or data in accordance with applicable laws and this Policy.

Data Security

We will use commercially reasonable and legally required precautions to preserve the integrity and security of your information and data.

Queries/Grievance Officer

For any queries, questions, or grievances about this Policy, please contact us using the contact information provided on this website.